Have questions about Zax's natural skincare and first aid products? Our FAQs section is here to help.

  • General
  • Shipping & Returns
  • Conditions


What makes Zax's products different from other skin care and first aid products?

Are all Zax's products free from harmful chemicals?

Do Zax's products contain any animal-derived ingredients?

Where are Zax's products made?

Where can I purchase Zax's products?

Shipping & Returns

Is there a money-back guarantee with Zax's products?

 How long does it take to process a return?

Can I return an item I bought online to a physical store?

What are the shipping costs, and do you offer free shipping?

Do you ship internationally?

What should I do if I receive a damaged item? If any of our products come damaged

How can I get in touch with customer service?


How should I choose the right Zax's product for my skin condition?

Are there any Zax's products that target eczema?

What Zax's product can I use for relieving joint and muscle pain?

What options do I have for treating bruises with Zax's products?

Is there a natural remedy for sunburn in your product line?

Can Zax's products help with athlete's foot or other fungal infections?

Are there Zax's products suitable for children's skin conditions?

What does Zax's offer for dark circles or tired eyes or bags under the eyes?

What should I use for bug bites to reduce itching and swelling?

What Zax's products are recommended for burns?

What can I use from Zax's for reducing the appearance of scars?

What does Zax's offer for age spots?

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